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PaperlessEHR vs TherapyNotes
TherapyNotes is a well-regarded EHR for therapy practices. PaperlessEHR adds Sunbase CRM and ERP for behavioral health organizations that need referral management, multi-program operations, and agency reporting beyond clinical charting.
What is a good TherapyNotes alternative for multi-program behavioral health agencies?
PaperlessEHR is a strong TherapyNotes alternative when your organization runs multiple programs, employs peer specialists, tracks community referrals, or needs Medicaid authorization tracking and multi-site ERP reporting on the Sunbase platform — not just session notes and billing.
Quick Verdict
TherapyNotes is widely used by therapy practices for clinical notes, scheduling, billing, and telehealth. Its integrated to-do list and calendar help clinicians stay organized in smaller group settings.
PaperlessEHR fits behavioral health agencies that have outgrown EHR-only workflows — when you need referral CRM, PSR documentation, psychiatry templates, Medicaid authorization tracking, and multi-site ERP on one Sunbase platform.
Feature Comparison
| Capability | PaperlessEHR | TherapyNotes |
|---|---|---|
| EHR — Clinical Documentation | ✓ SOAP, DAP, BIRP, psychiatry templates | ✓ Therapy-focused templates |
| EHR — Psychiatry & Med Management | ✓ Evaluations, e-prescribe ready | Limited |
| EHR — PSR & Recovery Documentation | ✓ Purpose-built PSR templates | Not available |
| CRM — Referral Source Tracking | ✓ Full pipeline on Sunbase | Not available |
| CRM — Waitlist & Intake Automation | ✓ Configurable workflows | Basic scheduling |
| ERP — Multi-Program Management | ✓ Outpatient, IOP, PSR, residential | Single-practice focus |
| ERP — Medicaid Authorization Tracking | ✓ Real-time utilization | Basic billing |
| ERP — Staff Credentialing | ✓ License & supervision tracking | Not available |
| Insurance Billing | ✓ Claims, ERA, denial management | ✓ Claims & billing |
| Starting price | From $59/user/mo (EHR+CRM+ERP) | From ~$59/mo per clinician |
| HIPAA & BAA | ✓ | ✓ |
When TherapyNotes Is the Right Fit
Choose TherapyNotes if you are a therapy-focused practice that prioritizes note templates, calendar integration, and straightforward billing — and you do not need PSR programs, referral CRM, or agency-wide ERP reporting.
When to Switch to PaperlessEHR
TherapyNotes excels for small to mid-size therapy groups focused on clinical documentation and billing. PaperlessEHR is the better fit when your organization runs multiple programs, employs peer specialists, tracks referrals across community partners, or needs enterprise reporting on the Sunbase platform.
FAQ
TherapyNotes Comparison Questions
What is a good TherapyNotes alternative for multi-program behavioral health agencies?
PaperlessEHR adds Sunbase CRM and ERP for referral management, multi-program operations, and agency reporting beyond clinical charting. It supports PSR, psychiatry, and Medicaid authorization workflows that TherapyNotes does not target.
Does PaperlessEHR include PHQ-9 and GAD-7 like TherapyNotes?
Yes. PHQ-9 and GAD-7 are built into the PaperlessEHR workflow with outcome trending. Free standalone screeners are also available at /tools/phq-9-depression-screener/.
Can community mental health agencies use PaperlessEHR?
Yes. Agencies use PaperlessEHR for outpatient, IOP, PSR, and psychiatry programs with multi-site reporting, grant metrics, and referral partner tracking on one platform.
Last updated: August 2026
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