Operations
Practice Management & ERP for Behavioral Health
Billing, authorizations, scheduling, payroll, and multi-site reporting — the back-office engine behavioral health agencies need beyond an EHR, powered by Sunbase.
What practice management software do behavioral health agencies need?
Behavioral health agencies need ERP beyond an EHR — claims and ERA processing, Medicaid authorization tracking, multi-site reporting, staff credentialing, and grant reporting. PaperlessEHR ERP integrates with clinical and CRM workflows on one Sunbase platform from $59/user/month.
Practice management
What Does PaperlessEHR ERP Include?
Group practices and agencies outgrow EHR billing add-ons when they run multiple programs, sites, and payer types.
Revenue Cycle
Claims, ERA processing, denial management, and payment posting from completed clinical documentation. Reduce days in A/R with billing tied directly to session notes.
Authorizations
Track authorization status, approved units, and renewal dates. Alerts surface before services exceed limits — critical for Medicaid and managed care behavioral health.
Staff & Scheduling
Credentialing, shift scheduling, room resources, and productivity tracking across clinicians, peer specialists, and supervisors.
Payroll Integration
Connect compensation to documented sessions and program utilization. Agency finance teams reconcile clinical activity with payroll without manual exports.
Multi-Site Dashboards
Real-time KPIs for utilization, revenue, and compliance across locations and programs. Leadership sees agency health without waiting for month-end reports.
Grant & Funder Reporting
Export program metrics, outcomes, and service counts for grantors and compliance audits — without rebuilding reports in spreadsheets each quarter.
EHR + CRM + ERP
How Operations Connect to Care and Growth
Disconnected billing tools force double entry and miss authorization problems until claims deny. PaperlessEHR ERP reads the same data clinicians and intake staff already entered.
EHR → ERP
Completed notes with correct service codes generate claims. Group attendance, telehealth sessions, and PSR field visits bill accurately when documentation is done in the EHR.
CRM → ERP
Payer and insurance data from intake sets up billing profiles before the first claim. Fewer denials from missing or incorrect eligibility information.
Outcomes & reporting
Clinical outcomes, utilization, and financial metrics align for program directors and CFOs. Explore agency solutions →
FAQ
Behavioral Health ERP Questions
Does PaperlessEHR track Medicaid authorization units?
Yes. PaperlessEHR ERP monitors authorization limits, units consumed, and renewal dates in real time. Billing and clinical teams see remaining units before scheduling additional services.
Can PaperlessEHR support multi-site behavioral health agencies?
Agencies run outpatient, IOP, PSR, and psychiatry programs across multiple locations on one Sunbase platform. Dashboards roll up utilization and revenue by site, program, and payer.
How does billing connect to clinical notes?
Claims generate from completed documentation with mapped service codes. Staff do not re-enter session data into a separate billing system — reducing errors and speeding reimbursement.
Is PaperlessEHR ERP suitable for solo practices?
Solo and small group practices use PaperlessEHR for integrated billing and scheduling on the Solo plan ($59/user/month). Agencies with multi-program needs typically choose the Practice plan — see pricing.
Built for agencies, not just solo practices
See ERP workflows for multi-program behavioral health.